Pet Care Plan

Routine pet care spread over easy to manage monthly payments

We all want the very best for our pets. However, providing this can be costly, with routine healthcare, food bills, and those little extras you buy that keep your pet happy and healthy.

That’s why we have created the Pet Care Plan. The Pet Care Plan helps you to spread the cost of your pet’s routine preventative healthcare throughout the year, as well as offering additional benefits to save you money.

With a monthly direct debit payment, your pet’s standard vaccinations, worming and flea treatments (fly strike for rabbits) are all taken care of. Additionally, your pet will benefit from an annual healthy pet check to help you keep them in top condition, as well as offering you a chance to gain valuable veterinary advice.

However, it is important that you don’t confuse our Pet Care Plan with pet insurance.  Pet Insurance is designed to cover veterinary fees if your pet becomes injured or is unwell, whereas the Pet Care Plan only includes the treatments specified below.  To find out more about pet insurance, please take a look at our Guide to Pet Insurance.

Pricing Plan

Price correct as of 13th May 2024

  Price per Month Annual Cost Joining Fee*
Rabbits £12.00 £144.00 £5.00
Cats £17.00 £204.00 £5.00
Dogs £18.00 £216.00 £5.00

*One off payment for each new pet joining the scheme, which is added to your first direct debit payment

Benefits of joining the plan

The cost of your pet’s annual vaccinations and regular flea and worm treatments are spread throughout the year over 12 affordable monthly payments collected by direct debit. 

You will also benefit from a range of complementary nurse clinics including an annual healthy pet check six months after vaccination, an annual dental check-up, free nail clips and anal gland expressions.  And in addition to this, you will be able to save money via the exclusive discounts we offer to plan members on some of our other products and services that help you keep your pet fit and healthy throughout the year.

You can enrol as many pets as you like on the plan and there is no pet age restriction. You just need to maintain the monthly direct debit payment throughout the contracted term for each pet on the plan.

Joining our Pet Care Plan couldn’t be easier, with savings applied instantly, so contact reception to sign up today.

What the plan includes

  • Annual Routine Vaccinations

Cats are vaccinated against:

Cat Flu (Feline Herpes Virus and Calicivirus), Feline Parvovirus (Panleukopenia/Infectious Enteritis), Feline Leukaemia Virus (FeLV).

Dogs are vaccinated against:

Parvovirus, Distemper, Infectious Hepatitis, Leptospirosis, Kennel Cough.

Rabbits are vaccinated against:

Myxomatosis, Rabbit Viral Haemorrhagic Disease-1 (RVHD-1), Rabbit Viral Haemorrhagic Disease-2 (RVHD-2).

All vaccinations also include a full health check with the vet.

  • Parasite Treatments

Cats and Dogs:

Tablet or Spot-On treatments for fleas, worms and ticks - dispensed quarterly.


Fly Strike treatment dispensed annually, wormers - dispensed every 6 months.

  • Annual Healthy Pet Check

An annual health check with the veterinary nurse completed 6 months after vaccination.

  • Microchipping

Cats and dogs will be microchipped for free if not already chipped.

  • Nail Clipping

Free nail clipping with the veterinary nurse, as often as required.

  • Anal Gland Expressions

Free anal gland expressions with the veterinary nurse, as often as required.

  • Annual Dental Check

Free routine dental check-up appointment and oral healthcare advice with the veterinary nurse, once a year.

  • Insurance Claim Administration Fee

No administration fee to process a pet insurance claim (applies to in-direct claims only – this is where you pay at the time of treatment and then claim reimbursement from your insurer).

  • Annual Wellness Screening

A wellness screening is a comprehensive medical MOT for adult cats and dogs that can detect health issues and help to give you peace of mind about your pet’s health and wellbeing. Your pet will receive a detailed health check by one of our trained veterinary nurses and they can also give tailored lifestyle advice. Wellness screening is recommended for cats over 7 years and dogs over 5 years and includes urine testing, a blood pressure measurement and blood testing for common organ function-related diseases. Wellness screening available once per year on the plan.

  • Neutering – 20% discount

Applies to the cost of having your pet castrated or spayed (including laparoscopic spays).

  • Dentistry – 10% discount

Applies to a scale and polish/oral assessment (includes a general anaesthetic), tooth extractions, and to tooth shortening for rabbits.

  • Pet Food – 10% discount

Applies to our full range of high quality wet and dry pet foods, including prescription diets.

  • Pet Toys & Accessories – 10% discount

Applies to all counter sales of pet toys and accessories.


How to join the plan

To join, you need to:

  • Be over 18 years of age and have the pet registered with us in your name
  • Have a bank account in your name which allows direct debit payments (you will need to make your first month’s payment by cash or credit/debit card when you join)
  • Be able to maintain the monthly payment throughout the plan term, otherwise cancellation charges may apply
  • Complete and sign a Plan Agreement form (available from Reception)


Terms and Conditions

Your plan membership runs for a minimum term of 12 months, with an automatic renewal on each anniversary date for a further 12-month term, unless notice to cancel has been given 30 days before the renewal/anniversary date.

Monthly prices are not fixed and may be reviewed annually. Your price may therefore change during the 12-month term. We will notify you in advance of any changes to your monthly payments by email, SMS or post. 

We reserve the right to withdraw or replace any of the benefits we provide on the plan without notice and recommend you check our current plan benefits on a regular basis and before each anniversary renewal to ensure the plan still meets your needs. If we do make a change, we will ensure the core benefits will continue to offer value for money over our normal pay as you go prices for the included vaccinations and parasite treatments.

We do not offer any substitutes or refunds should you not use all the benefits included in the plan. We therefore recommend you keep a record of when your annual vaccinations, annual healthy pet check and regular flea and worm treatments are due and make an appointment or arrange collection of these as appropriate.

If your plan is cancelled automatically because of failed direct debit collections, because you cancel your direct debit, or because you request to cancel before your plan anniversary/during a 12-month term, your account will be reviewed and you may be charged the full price for any products and services received during the current plan term, minus any monthly payments you have made during the term.

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