What This Includes
The Pet Care Plan is designed to cover your pet’s routine preventative healthcare such as vaccinations and treatment against fleas and worms, and as such should not be confused with pet insurance which is designed to cover things such as accidental injury, illness etc.
However, it does provide some additional benefits such as regular free nail clips or anal gland expressions with the nurse and a 10% discount on our full range of pet food, toys and pet accessories, thereby helping you to save money on your pet’s routine care.
You can enrol as many pets as you like on the plan and there is no pet age restriction. You just need to maintain the monthly direct debit payment for each pet on the plan for them to enjoy the benefits.
Joining our Pet Care Plan couldn’t be easier, with savings applied instantly, so contact reception to sign up today for worry free pet ownership.
Benefits Enjoyed By Members Include
- Annual routine vaccinations
- Annual healthy pet check
- A regular supply of worming treatments
- A regular supply of flea treatments
- Free micro-chip if not already chipped
- Free nail clips and anal gland expressions with a nurse
- 10% discount on our full range of pet food
- 10% discount on all pet toys
- 10% discount on all pet accessories
If you wish to join, you need to:
- Be over 18 years of age
- Have an account in your name which allows direct debit payments (you will need to make your first month’s payment by cash or credit/debit card when you join)
- Be able to maintain the monthly payment throughout the plan term, otherwise cancellation charges may apply
Terms and Conditions
Your plan membership runs for a minimum of 12 months, with an automatic renewal on the anniversary date for an additional 12 months unless notice to cancel has been given 30 days before the renewal/anniversary date.
Monthly prices are not fixed and may be reviewed annually. Your price may therefore change during the 12-month term. We will notify you in advance of any changes to your monthly payments by email, SMS or post. If we identify your pet is on the wrong plan due to a change in weight, we may at our discretion change your monthly payment for a more appropriate plan weight band.
We reserve the right to withdraw or replace some of the benefits we provide on the plan if we feel this is appropriate and recommend you check our current plan benefits on a regular basis and before each anniversary renewal to ensure they still meet your needs. If we do make a change, we will always try to ensure the plan benefits are appropriate for the majority of our members and continue to offer value for money over our normal pay as you go prices.
We do not offer any substitutes or refunds should you not use all the benefits you are entitled to on the plan. We therefore recommend you keep a record of when your annual vaccinations, annual healthy pet check and regular flea and worm treatments are due and make an appointment or arrange collection of these as appropriate.
If your plan is cancelled automatically because of failed direct debit collections, because you cancel your direct debit, or because you request to cancel before your plan anniversary/during a 12-month term, your account will be reviewed and you may be charged the full price for any products and services received during the current plan term, minus any monthly payments you have made during the term.